Customer Service

Need help making a purchase, need general customer service or want to place an order over the phone. Call us at 412-835-3246


Email Us

For general questions please feel free to email us at CustomerService@traxfarms.com

Need to cancel an existing order and get a refund?

You will need to reach out to our customer service department by calling 412-835-3246 or emailing us at CustomerService@traxfarms.com. Include your order number in your email. You will be refunded in 3-5 business days.


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